Privacy Policy

At Fragarte, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our brand in any way. By accessing or using our services, you consent to the practices described in this policy.

We are committed to ensuring that your personal data is handled in a safe, secure, and responsible manner.

1. Information We Collect

When you browse our website, place an order, or sign up for our services, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process orders and deliver products (soap, body mist, perfume, etc.) efficiently
  • To manage your account and offer customer support
  • To send order confirmations, shipping updates, or important service-related communications
  • To personalize your experience and recommend products you may like
  • To conduct analytics, market research, and website improvements
  • To send promotional emails or newsletters (only if you opt in)

We do not sell, trade, or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences and past visits
  • Analyze website traffic and usage
  • Offer relevant product suggestions and promotions

You can choose to disable cookies through your browser settings; however, this may limit some functionality on our site.

4. Third-Party Services

Fragarte uses trusted third-party services for:

  • Payment processing (e.g., Razorpay, PayPal, Stripe)
  • Shipping and logistics (e.g., Shiprocket, Delhivery, Bluedart)
  • Analytics (e.g., Google Analytics)
  • Email marketing (e.g., Mailchimp)

These partners only receive the data necessary for their services and are obligated to keep it confidential and secure.

5. Payment Security

All payment transactions are encrypted and securely processed through certified third-party gateways. Fragarte does not store your full credit/debit card information or payment credentials.

Our partners comply with PCI-DSS (Payment Card Industry Data Security Standards) to ensure the safety of your data.

6. Data Protection and Storage

We implement appropriate security measures—both technical and organizational—to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your information is stored on secure servers and accessible only to authorized personnel.

We retain your data only as long as necessary for the purposes it was collected, unless otherwise required by law.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections or updates to your data
  • Opt out of promotional emails at any time
  • Request deletion of your personal data, where applicable

To exercise any of these rights, please contact us at [Fragarte0004@gmail.com].

8. Children’s Privacy

Fragarte does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately. Parents or guardians who believe that their child has submitted data may contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we do, the updated policy will be posted on this page with a revised “Effective Date.” Please review this page regularly to stay informed.

Your continued use of our website and services after any changes means you accept the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

Fragarte Customer Care
Email: [Fragarte0004@gmail.com]
Phone: [+91-77480-00072]
Website: [www.fragarte.com]