Terms & Conditions

Welcome to Fragarte. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from www.fragarte.com (the “Site”), you agree to be bound by these Terms. Please read them carefully before using the site or placing an order.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

1. General Information

Fragarte is a brand owned and operated by [Harshal sethi], a company registered under Indian law with its registered address at [A-1, Namo Industrial Park, Indore Madhya Pradesh, India]. The term “we”, “us”, or “our” refers to Fragarte. The term “you” refers to the user or customer of the website.

Our products include, but are not limited to:

• Personal care soaps
• Fragrance body mists
• Long-lasting perfumes

2. Eligibility

By using this website and placing an order, you represent that you are at least the age of majority in your state or province of residence, or you are using the website under the supervision of a parent or legal guardian.

3. Product Information

All Fragarte products are described as accurately as possible. However, we do not guarantee that product descriptions, packaging, or any content on the site is always complete, reliable, or error-free. All products are subject to availability and may be discontinued or modified at any time without prior notice.

The images of our products are for illustrative purposes only. While we make every effort to display colours and packaging accurately, we cannot guarantee that your screen’s display accurately reflects the actual product.

4. Orders & Pricing

We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, pricing errors, fraudulent activity, or payment issues.

Prices for our products are subject to change without notice. All prices are listed in INR (Indian Rupees), and applicable taxes and shipping charges will be added at checkout.

Once an order is placed, you will receive a confirmation email with details. This does not indicate order acceptance. Fragarte reserves the right to accept or decline your order for any reason.

5. Payment

We accept all major payment methods, including credit cards, debit cards, UPI, and online wallets. All transactions are secure and processed through trusted third-party payment gateways.

We do not store your financial information. By placing an order, you authorize us to charge your payment method for the full amount of your purchase, including applicable taxes and shipping fees.

6. Shipping & Delivery

Orders are typically processed within 1–3 business days. Delivery times may vary based on your location and chosen shipping method. We are not responsible for delays due to courier services or external circumstances such as weather or strikes.

Customers will receive a tracking number upon dispatch. In case of delays or issues, please reach out to our support team at [Fragarte0004@gmail.com].

7. Returns & Refunds

We aim to provide a great customer experience. However, due to the nature of personal care and fragrance products, we only accept returns on items that are damaged, defective, or incorrect.

To request a return or exchange, please contact us within 5 days of receiving your order, along with clear images of the issue. Approved returns will be refunded or replaced as appropriate.

Used products, items without original packaging, or products damaged due to customer mishandling are not eligible for returns or refunds.

8. Intellectual Property

All content on this site—including but not limited to product names, images, logos, packaging, written content, website design, and branding—is the intellectual property of Fragarte or its affiliates. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

9. Privacy Policy

Your privacy is important to us. By using our website, you consent to our collection and use of your personal data as outlined in our Privacy Policy. We do not share or sell your data to third parties without your consent, except as required by law.

10. Limitation of Liability

Fragarte is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or website. Our products are made for external use only. Please read product labels and instructions before use. Discontinue use if any irritation occurs and consult a medical professional if needed.

11. Modifications

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be posted on this page with the date of revision. Continued use of the website after changes constitutes your acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Indore], India.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:

📧 Email: Fragarte0004@gmail.com
📍 Address: [A-1, Namo Industrial Park, Indore Madhya Pradesh, India]
📞 Phone: +91-77480-00072